At Commensus, we have been providing Cloud solutions for over 5 years, and in that time we have learnt that 'complete cloud adoption' is simply not for everyone.
We consult with many customers who are in-between solutions, it may be that they have existing servers that they wish to make use of or are still depreciating the purchase. We also have customers that are simply nervous about cloud adoption and want the assurances of being able to see their server equipment, we have a hybrid cloud model for this as well.
We have designed a process to ensure that the customers who fall into this Hybrid Cloud Model get the best technical solution but make the most of the assets they have. Customers can build and manage virtual machines on their local equipment while at the same time having complete visability of the Commensus Private Cloud Platform enabling them to move servers between the two systems as the equipment on site reaches the end of its operational life. Similarly it can be used to hsot important line of business servers on the Private Cloud Platform while using the on site equipment for development and test.
For customer nervous about going to the cloud we have a 'first steps' process. We are able to provide high performance virtualisation equipment at the customer offices. This equipment can quickly and reliably run the companies systems and everything is replicated up to our Private Cloud Platform for disaster recovery and business continuity. The customer gets the comfort that in this phase they have best performance, best reliability and in the event of any dissatification what-so-ever have a simple roll back proceedure. Our goal during this phase is to showcase who well the model works. At some future point, we hope that the customer has gained confidence in the Hybrid Cloud model and would have a choice whether the continue in this structure or realise a cost reduction by moving to the Private Cloud Model.
The Commensus support team take responsability for both ends of the infrastructure both our own platform and the customer equipment remaining on site. We are able to deploy our monitoring systems to that equipment so that we can alert on any potential issues.
All support service levels are financially backed and covered by our 10 minute SLA.