Call: 020 7993 9399
24/7 Unrivalled Support
We provide dedicated support to customers 24/7/365 from our Technical Delivery Centre in Cheam, Surrey. You can contact us day or night, anytime you wish. Our team comprise of Microsoft, Ciso, VMware and Citrix certified engineers who are available to provide you with remote support on your computer or server, to fix problems quickly and efficiently.
We also have a dedicated consultancy team who act in a 3rd line capacity should the problem require their assistance. Here’s a few Support statistics:
• 94% of support calls are dealt with by our 1st and 2nd line engineers
• The average waiting time to speak with an engineer is 18 seconds from the point of connection.
• This year, 89% of calls have been resolved remotely.
Commensus currently employ 17 engineers round the clock who answer the phones. We don’t operate a message taking facility.
Find out more about how we could manage your IT support or act as an escalation point to your IT team.
CUSTOMERS REQUIRING 24/7 SUPPORT SHOULD CALL: 020 7993 9399
Get in touch with us to find out more:
Call: 0800 612 6610